PRIVACY NOTICE AND POLICY

Effective Date of Current Policy: April 30, 2024


This Privacy Notice and Policy (“Notice”) is provided by Huggle Group, LLC (“we” or “us”), and applies to all users of our website https://hugglehounds.com (“Website”), any related applications, and our social media accounts; and to all individuals who share their Personal Information with us for any business purpose, including our customers or prospective customers, suppliers, vendors, staff of regulatory authorities, employees or prospective employees, and visitors to our sites and offices.

We take your privacy very seriously. Please read this Notice carefully as it contains important information on who we are, and how and why we access, collect, process, store, use and share your Personal Information (as defined below). It also explains your rights in relation to your Personal Information and how to contact us in the event you have any questions.

  1. CHANGES TO OUR PRIVACY NOTICE
  2. TERRITORIALITY
  3. NO SALE OF PERSONAL INFORMATION
  4. INFORMATION WE MAY COLLECT AND DISCLOSE ABOUT YOU
  5. HOW YOUR PERSONAL INFORMATION IS COLLECTED
  6. PURPOSES OF COLLECTION
  7. SHARING YOUR INFORMATION
  8. COOKIES AND SIMILAR TECHNOLOGIES
  9. GLOBAL PRIVACY CONTROL
  10. POLICIES FOR CHILDREN
  11. HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
  12. KEEPING YOUR PERSONAL INFORMATION SECURE
  13. PLEASE KEEP YOUR DEVICES AND PASSWORDS SECURE
  14. YOUR AGREEMENT TO THIS NOTICE
  15. CALIFORNIA PRIVACY RIGHTS
  16. CONTACT INFORMATION

 

1. CHANGES TO OUR PRIVACY NOTICE

We reserve the right to amend this Notice at our discretion and at any time. When we make material changes, we will notify you in a manner in which we regularly interact with you, such as by email, through a notice on our Website’s homepage and/or through our applications login screen. You will also be able to determine the date that our current Notice has become effective, by viewing the Effective Date at the top of this document.

2. TERRITORIALITY

Our computer systems are currently based in the United States and the content of our Website is directed to U.S. residents and is not directed to residents of other countries. As such, we do not intentionally collect or process personal information of non-U.S. residents and do not market our services to non-U.S. residents. However, if you visit our Website or subscribe to our services, we will collect and process your personal data in the United States, where data protection and privacy regulations may or may not be equal to the level of protection as in other parts of the world, such as in Canada and the European Union. BY VISITING OUR WEBSITE OR SUBSCRIBING TO OUR SERVICES, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF YOUR PERSONAL INFORMATION COLLECTED OR OBTAINED BY US THROUGH YOUR VOLUNTARY SUBMISSIONS, AND THAT UNITED STATES LAW GOVERNS ANY SUCH COLLECTION AND PROCESSING.

3. NO SALE OF PERSONAL INFORMATION

We do not sell your Personal Information and have not sold your Personal Information to any third party. However, please not that we may allow certain third parties, such as data analytics or online advertising service providers, to collect your browsing activity on our Website and applications. For more information about these practices and how to limit information-sharing with third parties, please see Cookies and Similar Technologies section below.

4. INFORMATION WE MAY COLLECT AND DISCLOSE ABOUT YOU

 We may collect, process, store, use, and share some or all of the following Personal Information may be associated with, directly or indirectly, a particular consumer, household or device (“Personal Information”):

Categories

Specific pieces of Personal Information that may be collected
Identifiers

We may collect information related to the purchase of, and delivery of products that you purchase to you, such as your name, alias, postal address, email address, telephone number, credit card or other financial information, date of birth or other similarly identifying information; as well as information about your interaction with our Website, including IP address, online identifiers, user ID, account name, or other similar identifiers
Internet or similar network or application activity

We may collect your browsing history on our Website, search history, information on your with our Website, application, or advertisement, and cookies, as well as information about the browser your use and the operating system of the device from which your are accessing our Website.

Information that you may voluntarily provide to us

Any other Personal Information that you may voluntarily provide to us (for example, in an email to our customer service)

This Personal Information is required to provide products and services to you. If you do not provide Personal Information we ask for, it may delay or prevent us from providing products or services to you.

5. HOW YOUR PERSONAL INFORMATION IS COLLECTED

We collect the majority of your Personal Information directly from you through our Website and, under certain circumstances, via email, a form on our Website or by telephone. We may also supplement the information collected through our Website with Personal Information from data analytics providers in order in understand how our website visitors engage with our content and to improve our content.

6. PURPOSES OF COLLECTION

Personal Information is collected for the following purposes:

  • To provide and/or maintain our products or services
  • To provide you with information, products or services that you request from us
  • To allow you to participate in interactive features of our Website and any related applications when you choose to do so
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.
  • To fulfill or meet any other reason for which the information is provided
  • To provide you with email alerts, text message and other notices concerning our products or services or news that may be of interest to you
  • To market and promote the HuggleGroup brand to you
  • To provide customer support
  • For testing, research, analysis, development and improvement of product and service offerings
  • To improve our Website and present its contents to you
  • To monitor the usage of our Website or related applications
  • To host, store and otherwise process information needed for business continuity and disaster recovery
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and to protect us, our employees, clients, and the public against theft, legal liability, fraud, or abuse
  • To detect, prevent and address technical issues
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others, including system and network administration and security, infrastructure monitoring, identity and credential management, verification, authentication, and access control, and monitoring and other controls needed to safeguard the security and integrity of transactions and/or recordation of information
  • To respond to law enforcement requests and subpoenas, including to law enforcement agencies and courts in the United States and as required by applicable law, court order, or governmental regulations
  • As described to you when collecting your Personal Information
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collect for materially different, unrelated, or incompatible purposes without providing you advance notice.

7. SHARING YOUR INFORMATION

We may disclose or share some, or all, of the Personal Information we collect about you with our service providers who aid us in processing and protecting your Personal Information to host the Website or related applications, send email or other communications, generate leads, process payments, and/or provide analytics and advertising services. When a customer buys a product or a service from us, we may share names, or other contact information that is necessary for our services providers to assist us in delivering these services to our customers. Our service providers are given only that Personal Information they need to perform their designated functions, and we do not authorize them to use or disclose Personal Information for any other purposes.

We may disclose or share your information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us, (b) protect and defend our rights or property or those of our customers and users, or (c) under exigent circumstances, to protect the personal safety of our users, customers and the general public. We may disclose or share your information to fulfill the purpose for which you provide it.

We may aggregate data we acquire about our customers. If we aggregate such data and provide it to external parties, our customers’ Personal Information will not be attached to or included in such aggregated data. Also, in the event that all or a portion of our assets are merged with or acquired by a third-party entity, or we experience a change of control, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from you, including Personal Information and user data, in connection with such merger, acquisition, sale, or other change of control.

8. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We may use cookies, web beacons, and other tracking technologies (such as scripts and tags) on our online services. We collect information from cookies via third party technology platforms such as Shopify and Google Analytics. We also use cookies, web beacons, and other tracking technologies to help our online services function properly, to collect information about how users interact and use our online services, and to ensure the security of our network and related networks.

We classify cookies in the following categories:

  • Essential/necessary cookies: These cookies are necessary for the functions of our Website and cannot be switched off as otherwise our Website will not work
  • Functional cookies: These cookies enable our Website to provide enhanced functionality and personalization. They may be set by us or by our third party service providers, whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly
  • Performance cookies: These cookies allow us to understand and analyze the key performance metrics of our Website, which helps in delivering a better experience to the visitors of our Website
  • Marketing/targeting cookies: These cookies may be set through our Website by advertisers and may be used by them to build a profile of your interests and show you relevant advertisements on other sites. They are based on uniquely identifying your browser and internet device. If you disable or block these cookies, you will experience less targeted advertising
  • Analytics cookies: These cookies collect information about your use of the Website and enable us to improve the way they work. These cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the Website, and measure the effectiveness of advertising
  • Other technologies may be used for the same purposes as our cookies, to allow us and third parties to know when you visit the Website, and to understand how you interact with emails or advertisements.

Through our use of these third-party analytics tools, we may have shared with such third parties the following categories of personal information of our website users:

  • Internet or other electronic network activity information.

To opt-out or manage your preferences in relation to Huggle Group’s use of cookies, please decline or customize the Cookies Banner visible when you first enter our website. In addition, you have a variety of tools to control the data collected by cookies and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies, alert you about the cookies and clear or block the use of cookies.

9. GLOBAL PRIVACY CONTROL

Global Privacy Control (GPC) is a proposed specification designed to allow Internet users to notify businesses of their privacy preferences, such as whether or not they want their personal information to be sold or shared. It consists of a setting or extension in the user’s browser or mobile device and acts as a mechanism that websites can use to indicate they support the specification. While Huggle Group does not track its customers across third party websites to provide targeted advertising, it presently does not honor the GPC signal. To the extent that you would like to opt out from sharing your personal information for analytics and advertising purposes via cookies, please decline or customize the Cookies Banner visible when you first enter our website

10. POLICIES FOR CHILDREN

Huggle Group does not knowingly collect any information from minors under the age of 13. Our Website is not directed to individuals under the age of 13, nor does it contain information which would be potentially harmful to minors in any way. However, we advise all visitors to Our Website under the age of 13 not to disclose or provide any Personal Information. In the event that we discover that a child under the age of 13 has provided Personal Information to us, we will delete the child's Personal Information in accordance with the Children's Online Privacy Protection Act of 1998. Please see the Federal Trade Commission's website for this Act, available here.

Notwithstanding the foregoing, pursuant to 47 U.S.C. Section 230 (d), as amended, we hereby notify you that parental control protections are commercially available to assist you in limiting access to material that is harmful to minors. More information on the availability of such software can be found through publicly available sources. You may wish to contact your Internet Service Provider for more information.

11. HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT

We will retain and use your Personal Information to the extent necessary to comply with our legal or contractual obligations and to provide you with the products and services that you request from us. Thereafter, we may retain your Personal Information only to the extent necessary to:

  • Respond to any questions, complaints or claims made by you or on your behalf
  • Provide services to you as contracted for by you
  • Show that we treated you fairly; and/or
  • Keep records, as required by law.

We will not retain your Personal Information for longer than necessary for the purposes set out in this Notice. Different retention periods apply for different types of Personal Information. When it is no longer necessary to retain your Personal Information, we will delete or anonymize it.

12. KEEPING YOUR PERSONAL INFORMATION SECURE

We have implemented reasonable technical, physical and administrative security measures to prevent Personal Information from being accidentally lost, used or accessed in an unauthorized way. These measures offer appropriate reasonable security levels, taking into account the state of the technology, the implementation costs and also the nature, the scale, the context and the processing purposes. We limit access to your Personal Information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. The measures are also intended to prevent unnecessary collection and further processing of Personal Information. The Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We also have procedures in place to deal with a suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

13. PLEASE KEEP YOUR DEVICES AND PASSWORDS SECURE

Please keep your devices secure and do not share devices, logins or passwords to such devices with others as there is a risk that they make access Personal Information that you store on your device or that you request be transmitted to you from us to your device. If you receive login information, including passwords, to an encrypted account or application, please do not share this information with others. PLEASE SECURE YOUR INFORMATION AND DO NOT DISCLOSE YOUR PASSWORDS AND ANY SENSITIVE INFORMATION TO ANYONE ELSE. If you believe that your Personal Information was compromised while requesting or receiving products or services from us, please notify us at customerservice@hugglehounds.com.

14. YOUR AGREEMENT TO THIS NOTICE

By using our online services, you are agreeing to our practices described in this Notice, which includes the collection and use of your Personal Information. Your continued use of our online services following the posting of changes to this Notice will be deemed your acceptance of those changes.

15. CALIFORNIA PRIVACY RIGHTS

California Shine the Light law, Civil Code Section 1798.83, allows California residents to request certain information regarding our disclosures in the prior calendar year, if any, of their personally identifiable information to third parties for direct marketing purposes. To make such a request, please contact us at: customerservice@hugglehounds.com with the phrase “Request for California Privacy" in the subject line. You must include sufficient detail for us to locate your information and contact you. Please include, at a minimum, your name, email and postal address. We will attempt to provide you with the requested information within thirty (30) days of receipt. We reserve our right not to respond to requests sent more than twice in a calendar year. Please note that the California Shine the Light law does not cover all information sharing. Our disclosure only includes information covered by the law.

If you are from California, Colorado, Connecticut, Utah, or Virginia and would like to opt out of activity that may be considered a "sale" or "share," or "targeted advertising", please follow this link for more information and next steps.

16. CONTACT INFORMATION

If you have any questions or comments about this Notice, or the ways in which we collect and use your Personal Information, please do not hesitate to contact us at:

By email: customerservice@hugglehounds.com

By phone: (862) 412-8073

By mail:  Huggle Group, LLC
               321b Palmer Road
               Denville, NJ 07834